Communications Workers of America (CWA) Members employed by DirecTV have voted overwhelmingly to give Union Leaders the authority to call a Strike if negotiations between the CWA and the company fail to reach a fair agreement. The Strike Authorization Vote comes as CWA's contract with DirecTV - covering nearly 300 Customer Service Call Center Workers in West Virginia, Kentucky, Ohio, Minnesota, and Colorado, expired on February 14th (2026). The top priorities for Workers at the bargaining table include higher wages, lower health care costs and fair working conditions - including the ability to take their hard-earned days off and take reasonable breaks between calls. The Union Members demonstrated their commitment to these goals by voting to reject a tentative agreement on March 27th that failed to provide fair working conditions. “We are the Workers DirecTV customers contact when they have problems using the service,” said Dallas Morgan, a Customer Service Representative at DirecTV and member of CWA Local 2009 in Huntington, West Virginia. “The results of the Strike Authorization Vote send a clear message to DirecTV that if the company values the work we provide, they will get serious about negotiating a contract that allows us to take more than a ten-second break in between calls and secures wages that reflect the real cost of living.”

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