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Labor & Management ‘Heap Praise On’ Mercy Hospital & Its CWA Local 1133-Represented Health Care Workers, Whose Heart Attack Health Care Efforts Are Recognized With Two Awards From The American Heart Association

Published Monday, September 14, 2020
by Mercy Hospital Press Release & Staff
Labor & Management ‘Heap Praise On’ Mercy Hospital & Its CWA Local 1133-Represented Health Care Workers, Whose Heart Attack Health Care Efforts Are Recognized With Two Awards From The American Heart Association

(BUFFALO, NEW YORK) – Labor and Management are heaping praise on Mercy Hospital and its Communications Workers of America (CWA) Local 1133-represented Buffalo Health Care Workers, whose heart attack health care efforts have been recognized with two awards from the American Heart Association (AHA).

Mercy Hospital received the Mission: Lifeline® NSTEMI Gold Quality Achievement Award and the Silver Plus STEMI Receiving Center Quality Achievement Award for achieving specific quality measures outlined by the AHA for the treatment of patients who suffer heart attacks.

Every year, more than 800,000 Americans experience a heart attack, which means someone has a heart attack approximately every 40 seconds in the United States, according to the AHA.

“As a Health Care Union, ‘every time I see our Members achieve something like this makes me very proud to represent them,’” CWA Local 1133 President Deb Arnet told  “It ‘takes a whole team effort, but these Health Care Workers - who are on the ground, are top notch.’  'This is quite an achievement.'”

“Mercy Hospital is dedicated to providing optimal care for heart attack and stroke patients,” said Eddie Bratko, Mercy Hospital President. “Our health care team works collaboratively with our Union Associates on ongoing quality care initiatives and we are proud of our shared commitment to excellence.”

Lifeline The American Heart Association’s Mission: Lifeline program helps hospitals and emergency medical services develop systems of care that follow proven standards and procedures for STEMI patients. 

The Mission: Lifeline Program’s goal is to reduce system barriers to prompt treatment for heart attacks, beginning with the 9-1-1 call, to EMS transport and continuing through hospital treatment and discharge.

The initiative provides tools, training and other resources to support heart attack care following the most recent evidence-based treatment guidelines.

A ST-Segment Elevation Myocardial Infarction (STEMI) is a more serious heart attack in which a coronary artery is completely blocked, while a non-ST segment elevation myocardial infarction (NSTEMI) is a less serious heart attack.

Mercy Hospital earned the awards by meeting specific criteria and standards of performance for the quick and appropriate treatment of heart attack patients by providing emergency care to re-establish blood flow to blocked arteries when needed.

“We applaud our Heart Center Team for this award and demonstrating their commitment to quickly and appropriately treating heart attack patients,” said Dr. Mohan Madhusudanan, Medical Director of Cardiology. “This national quality recognition reflects the outstanding dedication and effort that each member of our team provides on a daily basis.”

About Mercy Hospital is home to the Catholic Health Heart Center, providing a full range of cardiac care services including heart surgery and the latest minimally invasive cardiac procedures, and serves as a Joint Commission-accredited Comprehensive Stroke Center with physician experts and capabilities to diagnose and treat the most complex stroke cases.

Since 2017, Mercy Hospital has been recognized as a High Performing Hospital by U.S. News & World Report for heart bypass surgery.

The hospital is also home to the Mercy Emergency Center featuring 32 private treatment rooms and a rooftop heliport, as well as the Family BirthPlace providing a full spectrum of maternity/child services and a Level II neonatal intensive care unit.

Founded more than 100 years ago by the Sisters of Mercy, Mercy Hospital also offers a wide array of outpatient, primary care and rehabilitation services at convenient locations throughout the Buffalo area.


As a Nurse on this team, I am proud of the work my colleagues and I do, I am also proud to represent them as their Vice-President. Thank you, Posted by Kathy Kelly on September 15, 2020 at 5:01 am

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