My opinion of 'what really turned the tide' in favor of the CWA and IBEW in its negotiation of a new Collective Bargaining Agreement is spelled out in one word: SOLIDARITY. The strength and progressiveness of these two International Unions' Leadership, Membership and collaboration of tremendous support from a huge volume of Labor Movement Union Organizations, their Leadership and Membership 'knocked' Verizon's bosses on their asses. And, my opinion is also based on the professionally written/produced, exclusive on-line Labor News Media Coverage by WNYLaborToday.com. Social media and WNYLaborToday.com consistently 'educated' thousands of viewers that 'no local newspaper ever even tried.' 'Thank God' for the structure of Union Organizations and its on-line Labor Newspaper - WNYLaborToday.com, and 'Congrats!' to ALL!